Strain Caregivers Dispensary Update

We appreciate the opportunity to serve you during these uncertain times, and want to assure you that the safety and security of our customers and employees is our top priority. In order to better assist you, we are taking appropriate measures to streamline our operations and help you get your medicine as quickly and safely as possible.


For your safety, here are some of the newly implemented health protection protocols:

  1. Strain has temporarily suspended product smell sampling in store. While this is definitely an inconvenience to our customers shopping experience. We would like to eliminate the chance of spreading COVID-19 virus to any customers and staff during this unfortunate time.

  2. A Higher level of Cleanliness. We are sanitizing surfaces more frequently by disinfecting door handles, counter tops, and display surfaces every hour. Rest assure all staff members are now wearing medical grade gloves and thoroughly sanitize their hands between every customer transaction

  3. Increased Social Distancing. We understand that shopping in a confined space with a large amount of people can be intimidating for those that don't want to get infected by the COVID-19 virus. For that reason we have now reduced the number of customers allowed in our med-room to 4 People at a time for increased comfortability and social distancing.

  4. Order Online, Pick-Up In-Store. In efforts to limit the time spent in our dispensary. We are now offering In-Store Order Pick-Up service for your convenience. Simply go onto our website:, place your order, and you will get a text notification when your order is prepared and ready for pick-up. For best shopping experience, please use a desktop.

  5. Curbside Pick-Up. For our customers ages 55+, we now temporarily offer Curbside Pick-Up. We at Strain understand that people of all ages can be infected by the new coronavirus, however, older people and people with pre-existing medical conditions appear to be more vulnerable to becoming severely ill with the virus. For that reason we are only allowing customers 55+ to qualify for this service. If you happen to be younger than 55+ and have a pre-existing medical condition that can make you more susceptible to contracting the virus. Please call ahead and ask to speak to management about making an exception.


Shop online @

Phone: (818) 280-6069

Must be 21+ with valid ID or 18+ with medical recommendation to participate.

Strain Balboa Caregivers Employees



21627 Devonshire St. 

Chatsworth, CA 91311

Curbside Pick-Up


Monday - Saturday

8AM - 9PM


10AM - 8PM


Monday - Saturday

12PM - 8PM


12PM - 7PM


Retail: (818) 280-6069

Delivery: (818) 208-0204

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License: C10-0000248

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